Privacy Policy

Balcan Privacy Policy

We are committed to preserving the privacy of all our account holders, customers and visitors to our website at  https://www.balcan.co.uk. Please read the following privacy note to understand how we use and protect information that you provide to us.

Who we are

We are Balcan Engineering Ltd, our registered office at Banovallum Court, Boston Rd ind Estate, Horncastle, Lincolnshire, LN9 6JR. Registration no. 1037378.  Please see our contact us page for our contact information.

How we collect information

We will collect information from you if you order goods or services from us either online (i.e. via this Website) or offline. We also collect information about the usage of our Website using cookies and Google Analytics.

What we use your information for

We may use your information for marketing purposes (for example to send you information about our products, services and any promotions) unless you have asked us not to.  We may use your information to carry out marketing analysis and to make general improvements to our Website or the products or services we offer. We may also contact you from time to time for feedback on your use or our goods, services or Website.

Do we share your information?

We do not share your information outside of Balcan Engineering Ltd. We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

Cookies

Cookies are small text files that are transferred from our Website and stored on your computer’s hard drive. They enable our Website to “remember” who you are. We use cookies to track visitor use of our Website and to compile statistical reports on website activity.

This website uses Google Analytics, a web analytics service provided by Google Inc (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. 

Google will use information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer information to third parties where required to do so by law, or where such third parties process information on Googles behalf.  Google will not associate your IP address with any other data held by Google. 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.  Most browsers are automatically set to accept cookies, but you should be able to configure your browser to restrict cookies or block all cookies if you wish.  If you disable cookies you should still be able to use the Website but it may adversely affect your ability to use certain areas.  More information about cookies, including browser-specific instructions on how to restrict or block cookies may be found on the website at http://www.allaboutcookies.org.

Your rights

You have the right to see any information we hold about you (a statutory fee maybe payable). You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You have the right to opt out of receiving any marketing material from us.

Changes to our privacy policy

We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you visit our Website.

his Privacy Policy was last updated on 01/08/2023.

Links

If you follow any link from our website to any other site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

Further Information

If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email on info@balcan.co.uk

Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioners site at https://ico.org.uk/